We know that families are not only connected and impacted by those within the family but by other people, interactions and environments that set a family up for success. Challenges related to disputes in the workplace, with a contractor who didn’t complete a home renovation, between landlords and tenants, business partners or neighbors are all situations that may impede the success of a family. Competing demands can cause conflicts and stress to become intertwined in the various areas.

Between the backlog in the courts and the confidential nature of ADR, our services offer a viable option for families impacted by the stress of a dispute related to:

Workplace & Human Resources                  Small Claims

Contractor Coaching                                     Sports

Landlord – Tenant                                         Schools

Workplace & Human Resources Support

Stress that negatively impacts the workplace may come from work, personal or family sources.

The impact of employee stress and/or conflict to an organization may be seen by a decline in productivity, deterioration of performance, absenteeism, health complaints and/or low morale. Office politics, harassment, capabilities not matching job roles or sometimes just the sheer volume of work can be factors contributing stress in the workplace.

Competing work and family demands can cause conflicts and stress to become intertwined in the various areas.

We offer you a selection of services that can be supported onsite, referred for offsite support or telephone/video conference support.  We work with Employees, Unions, Management, and Human Resource teams.

Contractor Coaching

Follow the motto, measure twice and cut once, not only with your approach to the work but with how you set expectations with your clients.

We can help avoid conflict through coaching.

We can help reduce risk by establishing communication processes.

We can help by working with you to develop wording in your contracts to start with mediation to solve disputes, not small claims court.

We provide a neutral and confidential environment to have difficult conversations, brainstorm solutions and make decisions that support positive outcomes.

To find out more, click here.

Landlord – Tenant

Landlord-tenant issues can be very contentious and often take a long time to go through the process of litigation to solve. This takes time, money, and effort that you don’t have to invest.

Mediation can be a cost-effective tool that will help reduce the time to resolution.

Some of the benefits are:

  • Control over the process
  • Faster to resolve the dispute
  • A confidential process
  • Much lower cost compared to litigation

Small Claims

Starting a lawsuit in Small Claims Court takes time and costs money and the outcome is out of your control.  Considering mediation or arbitration either before you start a claim or anywhere along the way can save you both time and money.

If you are able to come to an agreement before going to trial you can complete a terms of settlement (form 14D) or consent (form 13B) and avoid trial all together.

Ask your paralegal or lawyer about using one of these alternate dispute resolution options.

Youth Sports

It’s a fact that conflict is a part of everyday life, but in a team setting, the ability to effectively deal with conflict is essential. Conflict that goes unresolved can have negative impacts on the entire team and spread outward from there.

We’ve all seen bad things happen: coaches or parents who have taken things too seriously and damaged the kids’ enjoyment of the game.

In order for athletes and teams to be successful, parents and coaches must be seen as partners. Often easier said than done.

While most coaches and club leaders have taken some courses that help them to manage the athletes they generally have not received training on how to deal with conflict.

For more information click here.

Mediation in Schools

Mediation in schools can help with issues such as bullying, resolving disputes between students and even disputes between teachers or the administration.

Allowing all parties in the conflict to have a voice is the key.

For more details about your process options, click on an icon below.

Mediation

Mediation-Arbitration

Arbitration

Coaching